Legal
Privacy Policy
Effective date: May 21, 2026 · Last updated: May 21, 2026
This Privacy Policy describes how Eval LogiQ (“we,” “us,” or “our”) collects, uses, stores, and protects information when you use our platform at evallq.com. We are committed to protecting your privacy and handling your data with transparency and care.
1. Information We Collect
1.1 Account Information
When you create an account, we collect:
- Full name and email address
- Organization name and details
- Professional role (attorney, paralegal, etc.)
- Password (stored in encrypted form — we never see your plain-text password)
1.2 Documents and Case Data
When you use the Service, we collect and process:
- Documents you upload (PDFs, DOCX, images, spreadsheets)
- Case names and metadata
- AI-generated extractions, timelines, and analysis results
- Questions and responses from the AI assistant
1.3 Billing Information
Payment processing is handled entirely by Stripe, Inc. We do not store your credit card numbers or full payment details. We retain only a reference to your Stripe customer ID and subscription status.
1.4 Usage and Technical Data
We automatically collect:
- Log data (IP address, browser type, pages visited, timestamps)
- Error reports and diagnostic information via Sentry
- Document processing metrics (page counts, processing times)
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Service
- Process and analyze documents you upload using AI services
- Manage your account and subscription
- Send transactional emails (account notifications, billing alerts, processing status)
- Respond to support requests
- Detect, investigate, and prevent fraud, abuse, or security incidents
- Comply with legal obligations
- Monitor and improve system performance and reliability
We do not use your documents or case data to train AI models, sell to advertisers, or for any purpose beyond delivering the Service to you.
3. Third-Party Service Providers
We work with the following third-party service providers to deliver the Service. Each provider is bound by their own privacy policies and data processing agreements. By using Eval LogiQ, you acknowledge that your documents and data will be processed by these providers.
| Provider | Purpose | Data Shared |
|---|---|---|
| Supabase | Database & authentication | Account info, case metadata, analysis results |
| Cloudflare R2 | Document storage | Uploaded document files |
| Anthropic | AI document analysis & AI assistant | Document text content |
| Mistral AI | OCR for scanned documents | Scanned document images and PDFs |
| Stripe | Payment processing | Billing information |
| Resend | Transactional email | Name, email address |
| Upstash | Job queue & processing | Document processing job metadata |
| Sentry | Error monitoring | Error logs, technical diagnostics |
Attorney-Client Privilege Notice: Documents processed through Eval LogiQ are transmitted to third-party AI providers (Anthropic and Mistral AI). Sharing privileged documents with third parties may affect privilege protections depending on your jurisdiction and applicable professional responsibility rules. You are solely responsible for assessing whether use of this Service is appropriate for privileged materials.
4. Data Storage and Security
We implement industry-standard security measures including:
- Encryption in transit (TLS/HTTPS) for all data communications
- Encryption at rest for stored documents and database records
- Role-based access controls so users can only access their organization’s data
- Row-level security policies enforced at the database layer
- Regular security monitoring and error tracking
While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. For complete details on specific retention periods, see our Data Retention Policy.
When an account is deleted, we permanently remove all associated documents, case data, and personal information from our systems and instruct our service providers to do the same, subject to their standard retention practices.
6. Your Rights
6.1 General Rights
Depending on your location, you may have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request your data in a structured, machine-readable format
- Objection: Object to certain processing of your personal data
- Restriction: Request that we limit processing of your data
6.2 GDPR (EEA/UK Users)
If you are located in the European Economic Area or United Kingdom, you have rights under the General Data Protection Regulation (GDPR) or UK GDPR. Our legal basis for processing your data is performance of a contract (to provide the Service), legitimate interests (security and fraud prevention), and where applicable, your consent.
6.3 CCPA (California Users)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal information. We do not sell personal information to third parties.
To exercise any of these rights, please contact us at support@evallq.com. We will respond within 30 days.
7. Cookies
We use cookies and similar tracking technologies solely to operate the Service. Specifically:
- Session cookies: To authenticate your account and maintain your logged-in state
- Security cookies: To detect and prevent fraud and abuse
We do not use cookies for advertising, behavioral tracking, or analytics beyond what is necessary to operate the Service. You can configure your browser to refuse cookies, but this may prevent you from using the Service.
8. Children’s Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us at support@evallq.com and we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date and, where appropriate, by sending an email to your registered address. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.
10. Contact Us
For privacy-related questions, data requests, or to report a concern, please contact: